Thursday, May 29, 2014

Email 敬语

许多人在写信的时候,都需要在签名之前写一下致意词,用以提高信件的书面正式程度。

在英文信件中,常见的致意词有:Cheers, Sincerely, Regards, Best Wishes,那么很多人都有这样的疑问,英文信件最后 Cheers, Sincerely, Regards, Best Wishes 到底有什么区别?分别应该在什么语境下使用呢?

今天我们就来看一看在什么场合该使用什么敬语,先说几个最常见的:

Cheers, 常用于朋友,工作团队之间,类似互相鼓励,大家说“加油”。这个词很Casual,听起来不是很职业化,不建议用在非常正式的工作场合。

Sincerely, 是比较正式的场合使用,套话,真诚的,用于推荐信,辞职信,求职信,以及其他正式文书等。

Regards, 大致像“此致敬礼”的感觉。

Best wishes/warm wishes,友好而亲切的慰问感觉,适用于朋友之间,亲朋之间的问候。

以上只是一些非常常见的致意语,需要根据收件人的身份以及文章的语气内容选择,如果你实在不知道该用哪个,其实简单的Thanks就可以了。


下面我们再看看其他常用的致意词的用法:

There are some slight differences in connotations of each letter ending. I'll order them in increasing formality.
在英文信件中,结尾词所表达的涵义往往存在着一些细微的差别。在这里我将一一对它们进行详细分析。
Love 爱你
Very personal. Used between lovers, family and close friends.
一种非常私人的表达方式。通常在恋人、家人或亲密朋友之间才会使用。

Cheers 谢谢/再见
Very casual. Used between friends. Can be used between coworkers if you want to appear very casual, at the risk of sounding unprofessional.
一种很随便的非正式的表达方式。通常在朋友之间使用,也可以用于同事或合作伙伴之间表现得很随便,但难免会让人觉得不够专业。

Take care 保重
Casual and used between friends.
一种非正式的表达,常用于朋友之间。

Thanks or Thank You 谢谢
'Thanks' is very casual and 'Thank You' is formal. Usually used in a business setting. 'Thank You' is a great way to end an email to a stranger, especially if you are making a request or asking a question.
“Thanks”是一种比较随便的表达方式,“Thank you”则显得比较正式。两者通常在商务场合中使用。此外,当你需要给不认识的人写信,尤其是当你需要向对方发出请求或询问问题的时候,“Thank you”就非常合适用来作为结尾语。

Yours or Yours Truly or Truly 敬启/谨启
Casual or Business casual. A more personal, but still polite way to end the letter. You've probably met the recipient in real life.
一种随便的或商务上非正式的表达方式。作为信件结尾往往显得比较私人,但又不失庄重。收件人通常是你在现实生活中认识的人。

Best or Best Wishes祝好
Casual or Business casual. A polite way to end the letter. Can be used between friends or strangers.
一种随便的或商务上非正式的表达方式。作为信件结尾,是一种礼貌用语,可用于朋友或陌生人之间。

Sincerely or Sincerely Yours or Yours Sincerely谨致问候
Casual, Business casual or Formal. The standard letter ending. 'Sincerely' is the most versatile ending because it can be used to end either casual or formal correspondence. If you're unsure about how to sign your letter, use 'Sincerely'.
一种随便的、商务中非正式的或正式的表达方式。“Sincerely”可以用于正式的或非正式的邮件往来中,是最通用的结尾语。当你不知道该用什么结尾语的时候,就可以使用“Sincerely”。

Regards or Best Regards致敬
Business casual or formal. You would use this if the recipient is someone you haven't met in real life.
一种商务上非正式的或正式的表达方式,可以在当收件人并非你在现实生活中所认识的人的时候使用。

Cordially诚挚地问候/敬上/谨上
Formal. Used in business correspondence when the topic of the letter is serious. Sometimes used if there is a conflict between the sender and the recipient.
一种正式的表达方式,通常在涉及严肃话题的商业信函中使用,有时候也用于存在矛盾或分歧的两个寄件人和收件人之间。

Using an ending that is too casual for the situation may not always be inappropriate. Conversely, using a casual ending can show your self-confidence. But to do this requires you to gauge whether the recipient would like a more casual conversation.
在书信中使用非常随便的、非正式的结尾语并非总是不恰当的。相反,非正式的结尾反而能够表达出你的自信,但同时你也需要判断收件人是否愿意使用更随便一点的方式和你交谈。
通常来说,在信件末尾使用正式致意词会显得发信人非常礼貌和自信,但是也要考虑一下收件者的心理,是否喜欢你和他(她)这样过于正式有距离的感觉,所以非正式的致意词在我们的生活中仍然占有相当重要的位置。


下面是各种敬语的图形总结:
初次开场白:
It is my pleasure to write here for you.

回复开场白:
Further to our conversation earlier, .........
As discussed over the phone, .......
Thanks for you kind reply.
Thank you for your inquiry/email.
Thanks for your letter. It is my pleasure to receive your reply!
Thanks for your mail of 日期............

结尾:
We will noted and many thanks!
I hope everything with you is fine.
Many thanks for your support.
I hope you are well and in good health!
FYI: for your information 仅供参考

深盼贵公司及早回复
(1) We hope to receive your favors at early date.
(2) We hope to be favored with a reply with the least delay.
(3) We await good news with patience.
(4) We hope to receive a favorable reply per return mail.
(5) We await the favor of your early (prompt) reply.
(6) A prompt reply would greatly oblige us.
(7) We trust you will favor us with an early (prompt) reply.
(8) We trust that you will reply us immediately.
(9) We should be obliged by your early (prompt) reply.
(10) Will you please reply without delay what your wishes are in this matter?
(11) Will you kindly inform us immediately what you wish us to do?
(12) We request you to inform us of your decision by return of post.
(13) We are waiting (anxious to receive) your early reply.
(14) We should appreciate an early reply.
(15) We thank you for the courtesy to your early attention.
(16) We hope to receive your reply with the least possible delay.
(17) Kindly reply at your earliest convenience.
(18) Please send your reply by the earliest delivery.
(19) Please send your reply by messenger.
(20) Please reply immediately.
(21) Please favor us with your reply as early as possible.
(22) Please write to us by tonight's mail, without fail.
(23) May we remind you that we are awaiting your early reply?
(24) May we request the favor of your early reply?
(25) A prompt reply would help us greatly.
(26) A prompt reply will greatly oblige us.
(27) Your prompt reply would be greatly appreciated.
(28) Your prompt attention to this matter would be greatly esteemed.
(29) We look forward to receiving your early reply.
(30) As the matter is urgent, an early reply will reply.
(31) We reply on receiving your reply by return of post.
(32) We request you to accept our warmest thanks for the anticipated favor.
(33) We thank you in advance for the anticipated favor.

盼望以传真答复
(1) We await your reply by fax.
(2) Please fax reply to fax this morning.
(3) We are anxiously awaiting your reply by fax.
(4) Please arrange for your fax reply, or long distance call, to reach us before noon Monday.
(5) Fax reply immediately.
(6) Please acknowledge by fax the receipt of these instructions.
(7) Please do not fail to fax your reply immediately on receipt of this letter.
(8) Please fax your decision without delay as we have offers waiting.
(9) Oblige us by replying by fax before noon tomorrow, as we have another offer.
(10) Inform us by fax of your lowest quotations.
(11) Fax in time for us to write you in reply by 7 pm mail.
(12) Fax me from Osaka before noon stating your telephone number.
(13) Kindly reply me by wire.

承蒙贵公司重视, 感谢之至
(1) Please accept our thanks for your usual kind attention.
(2) Please accept our thanks for the trouble you have taken.
(3) We are obliged to you for your kind attention in this matter.
(4) We are greatly obliged for your trial order just received.
(5) We wish to assure you of your appreciation of your courtesy in this matter.
(6) We thank you for your order just received.
(7) We thank you for the special care you have given to the matter.
(8) We tender you our sincere thanks for your generous treatment of us in this affair.
(9) Allow us to thank you for the kindness extended to us.
(10) We are very sensible of your friendly services on our behalf,for which please accept our sincere thanks.

回函迟误, 请见谅
(1) Please excuse my late reply to your very friendly letter of March 1.
(2) I hope you will forgive me for not having written you for so long.
(3) I hope you will excuse me for not having replied to you until today.
(4) I humbly apologize to you for my delay in answering your kind letter of May 5.
(5) I have to (must) apologize you for not answering your letter in time.

我们将随时为你服务
(1) We assure you of our best services at all times.
(2) We shall spare no efforts in endeavoring to be of service to you.
(3) We shall be pleased to be of service to you at all times.

为贵公司带来不便,特此致歉,并请原谅
(1) We hope you will pardon us for troubling you.
(2) We regret the trouble we are causing you.
(3) I regret the trouble it caused you.
(4) We trust you will excuse us for this inconvenience.
(5) We wish to crave your kind forbearance for this trouble.
(6) We solicit your forbearance for such an annoyance.
(7) Kindly excuse me for troubling you in this matter.

对此错误, 谨致歉意, 务请原谅
(1) Please excuse this clerical error.
(2) We tender you our apology for the inconvenience this error may have caused you.
(3) We request you to accept our regret for the error of our clerk.
(4) We greatly regret that we have caused you such an inconvenience.
(5) We wish to express our regret for the annoyance this mistake has caused you.
(6) We frankly admit we were at fault and we are anxious to repair the consequences.

恳请贵公司支持惠顾
(1) We solicit a continuance of your valued favors.
(2) We solicit a continuance of your confidence and support.
(3) We hope we may receive your further favors.
(4) We hope to receive a continuance of your kind patronage.
(5) We request you to favors us with a continuance of your kind support.
(6) We solicit a continuance of your kind patronage.

若有机会本公司也愿提供类似服务
(1) It would give us great pleasure to render you a similar service should an opportunity occur.
(2) We wish to reciprocate the goodwill.
(3) We shall on a similar occasion be pleased to reciprocate.
(4) We hope to be able to reciprocate your good offices on a similar occasion.
(5) We are always ready to render you such of similar services.
(6) We shall at all times be willing to reciprocate such of similar favors.
(7) We shall be happy to have an opportunity of reciprocating to you on a similar occasion.

1. Initiate a meeting 发起会议
I would like to hold a meeting this afternoon about our development planning for project A.
今天下午我将举行一个会议,就A项目的发展计划开会讨论一下。
I suggest we have a call tonight at 9:30pm (GMT +8) with Brown. Please let me know if the time is okay for you and Ben.
我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空?
We'd like to have the meeting on Thu Oct 30. Same time.
十月三十号(周四),老时间,开会。
Let's make a meeting next Monday at 5:30 PM SLC time.
下周一盐湖城时区下午五点半开会。
I want to have a teleconference with you regarding issues about report development and the XX project.
我想跟你开一个电话会议,讨论下报告进展和XXX项目的情况。

2. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议
Shall you have any problem accessing the folders, please let me know.
如果存取文件有任何问题请和我联系。
Thank you and look forward to having your opinion on the estimation and schedule.
谢谢你,希望能听到更多你对评估和日程计划的建议。
Look forward to your feedbacks and suggestions soon.
期待您的反馈建议!
What is your opinion on the schedule and next steps we proposed?
你对计划方面有什么想法?下一步我们应该怎么做?
What do you think about this?
这个你怎么想?
Feel free to give your comments.
请随意提出您的建议。
If you have any questions, please do not hesitate to let me know.
有任何问题,欢迎和我们联系。
If you have any questions, please feel free to contact me.
有任何问题,欢迎和我们联系。
Please contact me if you have any questions.
有任何问题,欢迎和我们联系。
Your comments and suggestions are welcome!
欢迎您的评论和建议!
Please let me know what you think?
欢迎您的评论和建议!
Do you have any idea about this?
对于这个您有什么建议吗?
It would be nice if you could provide a bit more information on the user's behavior.
您若是能够就用户行为方面提供更多的信息就太感激了!
At your convenience, I would really appreciate you looking into this case/matter/issue.
如果可以,我希望你能负责这件事情。

3. Give feedback 意见反馈
Please see comments below.
请看下面的评论。
My answers are in blue below.
我的回答已标蓝。
I have added some comments to the document for your reference.
我就文档添加了一些备注,仅供参考。

4. Attachment 附件
I enclose the evaluation report for your reference.
我附加了评估报告供您阅读。
Attached please find today's meeting notes.
今天的会议记录在附件里。
Attachment is the design document, please review.
设计文档在附件里,请评阅。
For other known issues related to individual features, please see attached release notes.
其他个人特征方面的信息请见附件。

5. Point listing 列表
Today we would like to finish following tasks by the end of day:1…….2…….
今天我们要完成的任务:1…….2…….
Some known issues in this release:1…….2…….
声明中涉及的一些问题:1…….2…….
Our team here reviewed the newest SCM policy and has following concerns:1…….2…….
我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….
Here are some more questions/issues for your team:1…….2…….
以下是对你们团队的一些问题:1…….2…….
The current status is as following: 1……2……
目前数据如下: 1……2……
Some items need your attention:1…….2…….
以下方面需提请注意:1…….2…….

6. Raise question 提出问题
I have some questions about the report XX-XXX
我对XX-XXX报告有一些疑问。
For the assignment ABC, I have the following questions:…
就ABC协议,我有以下几个问题:……

7. Proposal 提议
For the next step of platform implementation, I am proposing…
关于平台启动的下一步计划,我有一个提议……
I suggest we can have a weekly project meeting over the phone call in the near future.
我建议我们就一周项目开一个电话会议。
Achievo team suggest to adopt option A to solve outstanding issue……
Achievo团队建议应对突出问题采用A办法。

8. Thanks note 感谢信
Thank you so much for the cooperation感谢你的合作!
I really appreciate the effort you all made for this sudden and tight project.
对如此紧急的项目您做出的努力我表示十分感谢。
Thanks for your attention!
谢谢关心!
Your kind assistance on this are very much appreciated.
我们对您的协助表示感谢。
Really appreciate your help!
非常感谢您的帮助!

9. Apology 道歉
I sincerely apologize for this misunderstanding!
对造成的误解我真诚道歉!
I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.
很抱歉现在才进行询问,但是我们需要尽快核实执行信息。


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